Most, but not all, windows at FHF are made by Silverline. Their phone number is 1-800-234-4228 or 1-732-937-5800. Arthur is the Silverline technical person that covers the Philadelphia area. He knows McKee, and Fox Hill Farm. By asking a few questions, Arthur can determine the model of window you have in your house. Windows on most FHF houses (but not the early or late-built houses) are Silverline model 3550. 

Numerous residents have noticed that the weather stripping gasket, on the bottom of each (lower) window, is breaking into pieces and is coming off the window. The gasket material is covered by a warranty, and will be sent to you for free. Labor is not covered. If a resident is not able to install new gaskets, Silverline will install them at $10 per window. 

Although it may be possible for one (strong) person to replace the gasket, it is very helpful to have two people when replacing the gasket. This is the procedure for replacing the gasket.

1. Raise the window a few inches.
2. Tilt the window so it is approximately level with the floor.
3. Raise either the left or right side of the window until one of the metal pieces at the bottom of the window comes out of its plastic piece in the window frame channel.
4. Slide the window sideways so the other metal piece at the bottom of the window, on the other side of the window, comes out of its plastic piece in the window frame channel.
5. Carefully move the window out of the window frame, to avoid scratching the paint on the walls.
6. Put the window vertically on the floor, with one side of the window resting on the floor. It is very helpful to have a plastic sheet or large bag on the floor beneath the window because dead insects, dirt, and pieces of gasket will be falling onto the floor.
7. Pull the old gasket out of a channel/groove in the bottom of the window.
8. Push the new gasket into the channel until the end of the gasket lines up with the side of the window resting on the floor. The new gasket is provided in long rolls, so it will need to be cut to the width of your window.
9. Use a pencil to mark the gasket at the top side of the window.
10. Pull the gasket out of the channel a couple of inches and cut the gasket at the pencil mark, with sharp scissors.
11. Push the gasket back into the channel, so that both ends of the gasket are even with the sides of the window.
12. Pick the window up, and position it at a slant, in the window frame. Make sure that the ledge or handle, at the bottom of the window, is facing the floor.
13. Move the window so the metal piece at the bottom of the window can be inserted into the higher plastic piece in the window frame channel. Occasionally the plastic piece may rotate in its holder. A large screwdriver is needed to rotate the plastic piece so the slot is vertical.
14. Move the window again so the other metal piece at the bottom of the window can be inserted into the lower plastic piece in the window frame channel. You may need to nudge the higher side of the window up or down, to position the window correctly. It is very helpful to have the other person move the window up or down while you are holding the window. Occasionally a rubber mallet is needed to lightly bump the window, to get it to move up or down, as needed. Again, occasionally the plastic piece may rotate in its holder. A large screwdriver is needed to rotate the plastic piece so the slot is vertical. The second person can rotate the plastic piece while you are holding the window.
15. When both metal pieces at the bottom of the window are in their respective plastic pieces in the window frame channel, the window can then be moved from a slanted position to a position that is level with the floor.
16. Tilt the window to the vertical position, and verify that the latches have snapped into the left and right channels in the window frame.
17. Lower the window until it is closed. The new gasket will take more force to compress than the old gasket, so you may need to pull down on the window with your body weight, to be able to lock the window.
18. Congratulations! You have completed the installation of new gasket material on this window. You now have one less window to do.  :-)

This information was provided by Bob Kuhn 10/22/06.